How can we help?
Online · use the chat button at the bottom right
08:00–22:00 WAT, 7 daysWhatsApp supportWhatsApp support starts at launch
Email us meanwhileEmailsupport@tipsignal.net
Reply within 24 hoursHelp centreGuides and the glossary
Browse articlesReport a wrong resultFrom your account, with the tip’s proof link
Account → ReportsSystem statusOutage
Every service, checked each minuteGuides and common questions
Getting started, tips and the engine, slips, results and settlement, billing, account and privacy, alerts, installing the app.
Browse the guidesMake a complaint
Something went wrong and you want it looked at formally? File a complaint: it gets a ticket and a written reply.
Make a complaintSigned out? Use the contact form with the category “Complaint”.
Frequently asked questions
Why is there no tip today?
The engine only publishes when a selection clears its thresholds. Some days are quieter, and a day with no tip is shown as such.
How are tips settled?
From the full-time result after 90 minutes plus stoppage time, unless the market says otherwise. Tips settle when the result reaches us: within a few hours of full time when our live scores feed has it, otherwise at the next results update (Wednesday or Saturday). Every tip has a public proof page.
Can I get a refund?
If you cancel within 14 days of your first payment, we refund it in full. Later requests: email support@tipsignal.net with your invoice reference.
How do I cancel?
Open Account, then Billing. Your access continues until the end of the period you paid for.
Why was my card declined?
Your bank may decline online or recurring payments. Try another method or contact the bank.
Do you take bets?
No. TipSignal provides football analytics. It does not accept bets or hold betting funds.
What is TipScore?
TipScore ranks today’s tips from 0 to 100. It is not a probability.
How do I delete my data?
Open Account, then Privacy, then Delete my account. Support can also guide you through it.